Service

Service

On-Site Service

Here at Record 316 we pride ourselves on the ability to satisfy our customers, providing not only the sale of excellent quality equipment but the after sales service too. We employ a team of fully qualified service engineers to carry our planned maintenance, emergency repairs and 24 hour support for all Equipment supplied including; Homogenisers, Pumps, Valves & Heat Exchangers.

We hold a large stock of Spare Parts at our UK service center to enable us to respond quickly to emergencies, anything we do not have in stock is held at the manufacturer’s facilities and available on a next day delivery.

Workshop Repairs

We occupy a 4,000 square foot workshop with in-house capabilities to repair and recondition Homogeniers, Pumps, Valves, Heat Exchangers and other types of processing equipment.  All work carried out on your equipment is guaranteed with a 12 month warranty and is covered by our ISO9001 traceability.

 

Genuine Parts

STANDARDS COMPLIANCE OF OUR PRODUCTS:

European directives: ATEX, EHEDG, PED

American Standards: US 3A, US FDA CFR 21, USP, ASME, TEMA